In order to accommodate customers making post-holiday gift returns, Navy Exchange (NEX)s will accept returns through Jan. 30, 2016.
This extended return policy applies to original purchases made between Oct. 27-Dec. 24, 2015, either in a NEX or through the NEX web store, myNavyExchange.com. Customers are asked to include any packaging material along with the receipt when making a return. Any returns without a receipt will be placed on a NEX Gift Card.
One gift that won’t be returned is the NEX Gift Card. It can be used just like cash for most merchandise and service purchases at any NEX. NEX Gift Cards can also be purchased and redeemed at myNavyExchange.com. NEX Gift Cards can be purchased in varying dollar amounts and have no fees or expiration date.